Privacy Policy

Who We Are

Rubbish Near Me is a licensed waste removal service operated by Susan Brayne, based at 1 St Margaret's Road, Hooley, Coulsdon, Surrey CR5 3RB. We are registered with the Environment Agency as a waste carrier (licence number CBDU553816).

If you have any questions about this policy, contact us at info@rubbishnearme.co.uk.

What Information We Collect

When you contact us, request a quote, or use our website contact form, we may collect the following personal information:

• Your name
• Phone number and email address
• Postcode or address relating to the collection
• Details of waste to be removed

We do not collect payment card details directly - payments are processed through secure third-party providers (PayPal, BACS).

How We Use Your Information

We use your information solely to:

• Respond to your enquiry or quote request
• Arrange and confirm your collection
• Contact you regarding your booking
• Comply with our legal obligations as a licensed waste carrier

We will never sell, rent, or share your personal data with third parties for marketing purposes.

How Long We Keep Your Data

We retain customer records for up to 3 years in accordance with Environment Agency requirements for licensed waste carriers. After this period, records are securely deleted.

Your Rights

Under UK GDPR, you have the right to access, correct, or request deletion of your personal data at any time. To exercise these rights, contact us at info@rubbishnearme.co.uk.

Cookies

This website uses only essential functional cookies. We do not use tracking, advertising, or analytics cookies. No cookie consent is required.

Contact

For any privacy-related queries: info@rubbishnearme.co.uk or call 07377 605320.